Note some policies have the “Mandatory Arbitration” clause where the arbitrator’s decision is final and no party may appeal the decision to any court
“Hello Bruce C and Tugo Claims Department. I received reimbursement for the additional costs we paid to Spring Valley Hospital when Ken was a.."
“Bruce always gives a speedy response to our questions which is very much appreciated. Always very helpful with good advise.Excellent custome.."
“My wife and I travel regularly into the US for family events and to enjoy RV’ing. We are finally able to travel at ease having secured TuG.."
“Since purchasing our travel insurance with Bruce Cappon at First Rate Insurance my wife and I feel very comfortable that we are fully covere.."
“Re: Cancellation of Insurance: I was booked to go overseas from Canada fully covered by First Rate Insurance. Unfortunately due to infecti.."
“Hi Bruce, Thanks for your assistance in getting the premium refund for our unused travel time. We appreciate the great service that you prov.."
“Hi Bruce, just wanted to let you know that we received the full amount claimed re our trip interruption due to bad weather. Our friends who .."
“Hello Bruce, I want to thank you for your outstanding help every step of the way, especially all the prep work prior to actually buying the .."
“My wife and I feel very fortunate to have been introduced to Bruce through his article on travel insurance in “Canadian Moneysaver” maga.."
“It is more than 17 years ago that we contacted Bruce and signed our first life insurance contracts. As clients we felt, he has our best in.."
“Dear Bruce, Back in March of this year, my husband was hospitalized in Brandon, Florida for an emergency TIA, (mini stroke). We have been in.."
“I have been receiving insurance advice from Bruce since 1997 on a variety of insurance products. When buying life insurance, disability, cri.."
“Your timely and informative article “Insurance Coverage Even When You Make A Mistake”, recently published in the “Moneyvil.."
“Dear Bruce, I am writing to thank you and First Rate Insurance Inc. for providing my daughter with a policy from TUGO (formerly Travel Und.."
“Our efforts to secure reliable travel medical insurance was proving to be a difficult task. Finding insurance coverage for a senior couple w.."
“Just dropping you a line to thank you and say how much I enjoyed your two articles about health travel insurance. I am a cancer survivor a.."
“Hi Bruce, Just wanted to thank you for all your time and patience discussing our medical insurance options this afternoon. You are a very .."
“Dear Peter: Bruce Cappon published an article in the January 2012 MoneySaver. It was most informative. I would speculate probably a lot of y.."